FlexPak Terms of Service

Payment for Services

You may pay for the FlexPak via credit card (MasterCard, Visa, Discover, or American Express) Paypal. Your payment method will be charged in full when you order the FlexPak.

All costs associated with your visit, including emergency and/or medical costs, medication costs and food costs, incurred by Barkley Square during the care of your pet is your responsibility.


Scheduling Policy

Flex visits and cancellations must be scheduled through the office at 703-329-1043 or petservices@barkleysquare.com.  If you have used any of your purchased Flex visits, the remaining fee for that FlexPak is not refundable; however, you may use your resultant credit for any of Barkley Square’s other services at full price. If you purchase a FlexPak and do not use any of the visits, you may receive a full refund if you wish.

Flex Visit Use Policy

Flex visits may be purchased in groups of 10 or 20 and for prime or non-prime hours.  Prime hours are 9am to 5pm Monday through Friday and non-prime hours are 6pm to 9am Monday through Friday and all day Saturday and Sunday. Flex Visits cannot be used for any holiday visit as recognized by Barkley Square.

Medical Authorization/Power of Attorney

By purchasing a FlexPak, you hereby grant Barkley Square, its employees, agents and/or independent contractors, the authority to render care and make decisions with respect to the health and well-being of your pet(s).  This power and authority shall extend to and include the authority to make decisions with respect to the feeding, and sheltering of the above referenced animal(s); the authority to seek appropriate medical treatment or attention on behalf of the above referenced animal(s) as may be required, including but not limited to, veterinary, and/or emergency care; and the power to authorize medical treatment and/or procedures in the course of any veterinary and/or emergency care.

This power and authority also includes authorization to place any charges incurred by the above itemized care by any veterinary doctor and/or clinic, emergency animal clinic and/or other care giver, in the course of any necessary treatment, to be placed on my account which will be paid upon my return, or, in the event an account cannot be established, I understand Barkley Square will pay a maximum of $200.00 to begin veterinary treatment.  You agree to fully reimburse Barkley Square for all necessary charges incurred in the care of the above referenced animal(s) in the acknowledgment that you am solely responsible for the payment of all necessary costs incurred with respect to the care of the above referenced animal(s). 

House Key

Barkley Square uses a key lock box system to store keys and does not keep any client house keys in its possession at any time.  You may purchase a lock box in which your house key will be stored for the use of Barkley Square pet sitters and dog walkers or you may request that Barkley Square provide you with a key lock box.  You hereby authorize Barkley Square to charge your account a $30.00 fee for the use of a Barkley Square-provided lock box.

You agree to attach the lockbox to a secure location in the immediate vicinity of your front door.  You shall not hold Barkley Square liable for being unable to enter your house due to the inability of any Barkley Square employee or contractor to locate the lockbox.


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